CONDITIONS THAT MAKE AN ITEM UNRETURNABLE:
- Any non-sterile instrument that has been sterilized;
- Any product received 60 days or more after invoice date;
- Any sterile product which has been opened or returned out of the original package;
- Any custom etched instrument;
- Any custom made instrument; and/or
- Damaged instruments.
Product should be carefully packaged, insured and shipped prepaid together with a copy of your original invoice, stating your Name, Address and Contact information. Please enclose a brief explanation of the reason for return